committed to providing an enjoyable shopping experience
Return Policy
Welcome to "My Research" website. We are committed to providing a pleasant and transparent shopping experience. This return policy outlines how we handle return requests and refunds. By using our website, you agree to this policy.
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1. Right to Return
- 1.1. You have the right to return products within **14 days** from the date of receipt if you are not satisfied with them.
- 1.2. Products must be in their original condition, unused, and in good condition with all original packaging.
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2. Return Procedures
- 2.1. You must contact us via the available communication channels on our website to inform us of your intention to return.
- 2.2. Detailed instructions on how to return the product will be provided.
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3. Refunds
- 3.1. Once we receive the returned product and inspect it, we will process the refund within **7 business days**.
- 3.2. Refunds will be issued to the same payment method used at the time of purchase.
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4. Exemptions
- 4.1. Refunds cannot be issued for opened or used products, such as food items or perishable goods.
- 4.2. Customized or made-to-order products cannot be returned.
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5. Return-Related Costs
- 5.1.The customer is responsible for shipping costs associated with returning products unless there is an issue with the product (such as damage or non-conformity).
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6. Changes to the Return Policy
- 6.1. We reserve the right to modify this policy at any time. You should periodically review it to ensure you are aware of the latest terms.
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7. Contact Us
- 7.1.If you have any questions or inquiries regarding the return policy, please contact us through the available communication channels on our website.
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We are here to serve you and strive to ensure your complete satisfaction with our shopping experience!